PRIVACY POLICY

Effective Date: 3rd Feb, 2020

 

This Privacy Policy applies to Lemonstone's games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on www.lemonstone.co.kr. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

 

 

1. PROCESSING AND RETENTION PERIOD OF PERSONAL DATA

 

Lemonstone shall process and retain personal data within the period of possession and use of personal data agreed upon when collecting personal data or within the period of possession and use of personal data according to the law.

 

Specific personal data processing and retention period is as follows.

 

  • Account Registration and Management: Until termination of service contract or membership.

 

  • Records of contract, subscription withdrawal, payment, goods, etc. in e-commerce: 5 years

 

 

2. THE DATA WE COLLECT

 

Data you provide us.

 

  • Contact information (such as email address)

  • Player nickname

  • Account ID when creating new custom account

 

 

Data we collect automatically.

 

  • Your social network service identifier (token) when you use Facebook, Google Play Game Service, or Apple account to login

  • Data about your account and game progress

  • Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)

  • Data about your device, such as device name and operating system, browser type and language

  • Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service

 

 

Data we collect from our partners.

 

  • Data we receive if you link a third party tool with the Service (such as Facebook, or Google)

 

  • Demographic data (such as to determine the coarse location of your IP address)

  • Data to fight fraud (such as refund abuse in games or click fraud in advertising)

  • Data from platforms that the games run on (such as to verify payment)

  • Data for advertising and analytics purposes, so we can provide you a better Service

 

 

3. WHY DO WE COLLECT YOUR DATA

 

To make the Service work.

 

  • To perform the contract, we process data necessary to

  • Create accounts and allow you to play our games and use our Service

  • Operate the Service

  • Verify and confirm payments

  • Provide and deliver products and services you request

  • Send you Service-related communications

 

 

To make the Service more suitable for our players.

 

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to

  • Develop and improve the Service and player experience

  • Manage our relationship with you

  • Provide social features as part of the Service

  • Customize your Service experience

  • Respond to your comments and questions and provide player support

  • Provide you Lemonstone offers in the Service as well as in other websites and services, and by email

  • Send you related information, such as updates, security alerts, and support messages

  • Enable you to communicate with other players

 

 

To keep the Service safe and fair.

 

Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the Lemonstone Terms of Service.

 

In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to

 

  • Analyze and monitor use of the Service and its social features

  • Moderate chats either automatically or manually

  • Take action against fraudulent or misbehaving players

 

 

To analyze, profile, and segment.

 

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

With your consent.

 

 

4. HOW DO WE PROTECT YOUR DATA

 

Security Safeguards.

 

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

 

 

Data retention.

 

We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

 

5. AGE LIMITS

 

We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.

 

 

6. Destruction of Personal Information

 

Lemonstone will destroy the personal data without delay when the personal data becomes unnecessary, such as the elapse of the retention period of personal data and the purpose of processing.

 

 

7. CONTACT US

 

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly.

 

Name of the controller: Lemonstone

Address: 108-1401, 38, Baegyang-daero 494beon-gil, Sasang-gu, Busan, Republic of Korea

email: lemonstonestudio@gmail.com

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